Symplicity Support Services are dedicated to providing timely response and resolution to technical problems. Symplicity Support Services provides a broad range of offerings to cover planning, implementation, operations, upgrades, and continuous improvement. You can ensure the optimum performance of your Symplicity solutions -- and the maximum benefit to your business.

Symplicity's Support Services is one of the industry's most comprehensive support programs, offering rights to future software upgrades, product enhancements and the latest technology along with access to unparalleled product and technical problem-solving expertise.

Symplicity Support Services provides you:

• Access to Symplicity's Online Issue Tracker and Collaborative Environment
• Rights to future software releases and the latest technologies, industry best practices, and new product features.
• Comprehensive product and technical expertise.
• Access to extensive web-based self-service tools and worldwide real-time support.
• Symplicity's Online Issue Tracker and Collaborative Environment is the ultimate online resource for customers of Symplicity. It is a portal designed to help you manage your initiative - completely free and from any web browser. Not only can you access your account information 24 hours a day, but you can also monitor your project, communicate with your Symplicity team, and manage all documentation.

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