Insight by Symplicity is the fastest, most secure athletic advising office and student retention management solution in the cloud.
Gone are the days of managing multiple databases to piece together a holistic picture of your student-athlete profiles, advising records, tutor logs, risk assessments, and communication efforts. Unlike any other system on the market, Insight Athletic Advising Edition unites athletic advising center management with a powerful suite of student engagement and retention tools.
Designed with athletic advising offices in mind, Insight offers the following features to enhance your student-athlete engagement and retention rates:
Related Integrated Products
Appointment Scheduling System
More appointments, less hassle...Insight will maximize adviser-student interactions with 24x7 real-time appointment requests. Our Availability Matrix allows athletic advisers and tutors to easily manage their weekly availability.
No more missed appointments! We send appointment reminders so that students and staff don't forget. Plus, individual appointments synchronize with calendar applications, smart phones, and Facebook. Read More...
Student CRM Tools
Insight consolidates your student relationship management (CRM) efforts so that all outreach and interactions with student-athletes can be sent and tracked through a single system. Plus, the student portal offers a robust toolkit with features to keep student-athletes engaged and informed of announcements, events, and appointments.
Early alert notifications (including GPA, attendance, grade, and custom retention risk indicators), custom flags, advising notes, study hall attendance tracking, faculty progress reports, and follow-up actions help you quickly identify and prioritize which student-athletes need your help first. The Email Manager provides unlimited custom email templates for sending rapid communications with a personal touch. Read More...
Early Alert / Academic Intervention System (CARE)
We recognize the need for athletic advisers to proactively address at-risk students, and comprehensive academic intervention may be the most critical component. Insight's CARE Network module allows advisers to more easily identify and more effectively address students of concern, often before the concern escalates.
CARE enables faculty and staff to easily submit concerns through a custom on-line form that is routed to the professionals you designate. From notification, to action plan, to monitoring, to resolution, Symplicity works with you to ensure the CARE module aligns with your office's work-flow. Read More...
Holistic Student Record & Centralized Document Management
Replace those overflowing file folders with Insight's virtual student records. With a click, advisers can gain a holistic view of each student-athlete's full profile including academic information (GPA, class schedule), academic concerns, sent e-mails, advising notes, flags, and follow-up actions.
Insight provides students the ability to store an unlimited number of documents that can be shared with advisors. Advisors may add documents to individual student records and limit visibility to only designated colleagues. Read More...
Connecting student-athletes and peer tutors is often critical to the student’s success. Our Tutor Network makes it easy for students to search for tutors based on a variety of criteria and instantly express interest in potential tutors.
Tutors can register online in minutes and control the visibility of their profile. Insight provides for easy tracking and documentation of tutoring sessions and all relevant data can be captured via the reporting feature. Read More...
Student Tracking System (STS)
Looking for a way to monitor student-athlete attendance to study-halls and advising appointments? The Student Tracking System (STS) features swipe card technology so you can measure all student activity without the need for a front desk monitor to check students in and out.
It's convenient - students only need to swipe their Student ID card or punch in their Student ID, then select the reason for their visit from the customizable dashboard. Advisers are instantly alerted when an appointment has arrived. Study-hall reports display exactly how much time students spent studying at a given time. Read More...
Need to instantly generate progress reports in real-time? Want to compare student-athlete GPAs over time? How about a summary of study-hall attendance? Our reporting module provides real-time access to all data, so you can generate custom reports on any advising fields within the system. Better yet, you can include student profile details too!
Create general advising overview reports, academic progress reports, study-hall attendance, or report on specific details such as appointments by staff member, date, student demographics, and no-shows. Read More...
Every office is unique, and most administrators want to tailor their system’s interface to align with their precise vision. Knowing our customers’ desire for interface control, we provide ultimate customization and configuration capabilities. Read More...
Security and compliance
Symplicity regards safe guarding data as the highest priority of our organization. Many companies claim to secure your data, but we back it up with frequent independent audits.
Since our inception, Symplicity has maintained the confidentiality and privacy of millions of student records to support full compliance with the Family Education Rights and Privacy Act (FERPA) and the Health Insurance Portability and Accountability Act (HIPAA). Read More...
Powerful integration options
Do you use EllucianTM, OracleTM, JenzabarTM, or another enterprise platform? Working with 500 institutions over 15 years, Symplicity dedicated Systems Integration Team delivers sophisticated systems integration.
We offer online integration via web services or batch synchronization to ensure the core information in your systems is always up-to-date.
Symplicity provides full integration with Microsoft Exchange and supports iCal and SyncML so that you can easily synchronize with Outlook, Lotus, and Google calendars, as well as smart phones by Apple, Blackberry, etc.
The personal calendar shows your schedule for the day/week/month. Or, you can view a colleague's meeting availability - all from a single web interface. Our visibility controls ensure that only authorized staff may view private events and appointments.
Make your software even easier to use by integrating your portal with single sign-on or shared authentication. We support CAS, Shibboleth, uPortal, Luminis, LDAP, Active Directory, and many other options!
Whether you are a small institution or a large public university, Insight offers an extremely customizable solution that supports campuses of all sizes.
Our pricing is very simple. There are no hidden costs and various price points are available, making Insight a smart decision for campuses of all sizes!
We’re here to help
Insight's support team is comprised of former higher education practitioners that have years of experience using Symplicity systems as a client. We know how important great customer service is to our athletic advising center partners and have many easy ways to reach out to our friendly Insight support experts.
Insight Support Resources
Have an Extranet Account?
If you need an account please contact us.
Symplicity Client Extranet:
The Symplicity Client Extranet is where clients can login to ask system related questions, report and track issues, and access documentation. It is the best and easiest way to connect with us!
*Note: Our client extranet is monitored 24 hours.
Email and Phone support available between 9am – 7pm Monday – Friday.
Frequently Asked Questions
Q: Does your system fully integrate with our Information System?
A: Absolutely! Insight supports full connectivity with university information systems using systems integration best practices and methods such as sFTP and/or web services-SOAP. Other integration methods are also available upon request based on the institution's preference.
Q: Is there online and telephone support available? Online self-help?
A: Symplicity provides technical support 24/7/365. Additionally, live online and telephone support is available between the hours of 9 a.m. to 8 p.m. Eastern Time. We also provide context sensitive online help, detailed user manuals, cheat sheets, and training videos at your fingertips through our client extranet!
Q: Is Symplicity focused on academic advising offices?
A: Absolutely. The Insight Group is an autonomous organization within Symplicity with sub-groups designated to focus solely on advising and solely on Insight. We're proud to share that our support team has a combined total of over 100 years of higher education experience - WOW! Built from the ground up by career services, health and wellness, and academic advising practitioners, institutions see the fingerprints of our close collaboration with advising professionals throughout Insight's highly intuitive user interface and feature-rich toolset.
Q: Do you conduct nightly backups? If so, to how many geographic locations?
A: Yes. Symplicity conducts nightly backups in two geographic locations on Symplicity's own server infrastructure. If anything happens to your data, you can rest assured that we have your back. You never need to worry about losing data.
Q: What is the process for training?
A: The Insight Group offers both onsite training and unlimited web-based training. Training sessions are conducted by former higher education practitioners who have implemented Insight before and have a deep understanding of the product at the higher ed administrative level. Additionally, you'll have your own training specialist completely concentrated on your needs during the transition.
Q: Can Insight be utilized by multiple offices on campus?
A: Symplicity has experience setting up multi-office environments at numerous colleges and universities across the country. With Insight's rules engine, sophisticated appointment scheduling system and reporting may be configured to the specific requirements of decentralized institutions. This sophistication provides both consolidated data reporting and collaboration across offices.